Refund Policy for Nicole Runyon, LLC
Effective date: [EFFECTIVE DATE — client to confirm]
This Refund Policy explains how Nicole Runyon, LLC ("we," "us," or "our") handles refunds for purchases made through this website. It applies to the Free to Fly parent coaching program and to any digital products or paid resources we sell directly.
Scope of This Policy
This policy covers payments made directly to Nicole Runyon, LLC. It applies to:
- The Free to Fly parent coaching program
- Digital products and paid downloadable resources purchased from this website
Free resources, including downloadable guides and blog content, involve no payment and are not subject to refund terms.
Book Purchases Are Not Covered
The book Free to Fly: The Secret to Fostering Independence in the Next Generation is sold through external online retailers. We do not process book payments on this website.
Refunds or returns for book purchases are governed by the refund policy of the retailer where you bought the book. Please contact that retailer directly.
Coaching Program Refunds
Enrollment in the Free to Fly parent coaching program begins with a free discovery call. Program terms, including fees, are confirmed before you enroll.
Refund eligibility for the coaching program is as follows: [REFUND WINDOW AND TERMS — client to confirm; do not publish without confirmed figures].
If a refund is approved, we will issue it to the original payment method within [PROCESSING TIMEFRAME — client to confirm].
Digital Product Refunds
Digital products are delivered immediately after purchase. Refund eligibility for digital products is as follows: [DIGITAL PRODUCT REFUND TERMS — client to confirm].
How to Request a Refund
Send your request to nicole@nicolerunyon.com with your name, the purchase date, and the program or product purchased. You can also contact Nicole with refund questions.
We will acknowledge your request and respond with a decision or any follow-up questions.
Changes to This Policy
We may update this Refund Policy from time to time. The version published on this page, with the effective date above, is the version in force.
Contact
Nicole Runyon, LLC 73 Hampton Rd, Grosse Pointe Shores, MI 48236 Email: nicole@nicolerunyon.com
Related: Terms & Conditions